Your Dashboard gives you real-time visibility of all event activity in one place. Easily customizable to your needs, it provides a summary of key data such as issues, checklists, and venue activity.
Within this section you will learn all about filtering, pinning, customization and much more.
Issues represent an event, or incident that impacts operations. Issues capture the details of what happened, when, & how it was managed, creating a clear record of activity and event response.
Note Records are perfect for logging one-off activities or events that need to be documented for record keeping & audit purposes.
A Logs can be used for event days or daily operations. This allows you to prepare logs in advance, keep them pending until the designated time, and efficiently plan, track, and manage all activities.
Issue Categories allow you to track and analyze key areas such as Security, Medical, H&S, Customer Experience & Facilities. Categorizing issues ensures better trend identification & reporting
Configure your key Event or Venue Sites within Raven to enable accurate tracking, management, and streamlined coordination across your events and venues.
Maps within Raven help with planning, preparation, and general site familiarization for events and venues. They also support efficient command and coordination during responses to issues.
Raven’s notification groups let you alert specific teams in real time to maintain shared situational awareness. with notifications appearing in the system or via mobile push alerts.
Reports ensure consistent knowledge transfer for shift briefings, Intel Reports & end-of-day reporting. Reports include stats and constrained questions providing analysis across logs and time periods.
Raven Eye provides a centralized way to receive, manage & respond to messages directly within the platform. It allows you to track unread messages, create issues & set automated offline responses.
Service Level Objectives allow you to define response thresholds for different types of issues (categories) to help monitor and manage response times effectively.
Mass Notifications allow you to send important alerts or updates to selected groups, all users, or external contacts in one action
Raven allows you to create customizable meeting templates. Templates streamline capturing meeting minutes, actions, and policy decisions, with actions carrying over between meetings for easy updates.
You can add users to your account individually or upload a CSV file to quickly import multiple users at once, saving time on bulk onboarding.
Raven supports SSO and SCIM provisioning for streamlined access and user management. Configure SAML integration in your IdP using Raven’s Service Provider details.
The Raven App gives mobile users full operational control, with issue and checklist management, document access, and push notifications, all optimized for use in the field.
