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Personal Profile Settings 

User Profile Setup Overview Once you have been added as a user on Raven, it is recommended to complete your User Profile before continuing. Access your profile from the top right-hand corner of the screen.

How to Access Your Profile

  1. Click Profile at the top right-hand corner of your screen.

  2. You will be taken to the My Profile screen, which displays your personal information, role(s), job title, and department.

  3. To edit your information, click the Edit button at the top right of the profile.

How to Edit Your Profile

  1. Update your personal details, SMS notification preferences, and profile picture.

  2. Ensure your display name is unique and recognizable, as this is how other users will find, tag, and add you to notification groups.

  3. If you want SMS notifications, enable them and ensure your mobile number is correct and up to date. If you have the mobile app with notifications enabled, you may switch SMS off to avoid duplicate notifications.

  4. If you have the Admin role, you can edit other users’ permissions and notification groups. Otherwise, contact an account administrator to make changes on your behalf.

How to Save Your Profile

  1. Once all information is complete, click Save at the top right-hand corner.

  2. You will be returned to the My Profile screen and your account setup is complete.

Tip Ensure your display name and notification settings are correct to avoid confusion and ensure you receive updates promptly.