Issue Counts
The Issue Count field allows you to summarize issues by category within a report template. This helps you present clear totals without displaying a full list of issues.
How to use Issue Count
- Open your report template in edit mode
- Add a new field and select Issue Count
- Choose the categories you want to include
- Select from top-level groups, sub-groups, individual categories, or a combination
- Apply optional filters such as priority, status, or location
- Save the template
Each selected category or group will display as a separate count in the final report.
How it works
- Each selected category, sub-group, or group generates its own total
- Parent groups can be displayed alongside their sub-categories
- If a category tracks quantities, both quantity totals and issue counts are shown
- Duplicate issues are identified separately and excluded from totals
When to use Issue Count
Use this field when a summarized view is more useful than a detailed issue list. Common use cases include:
- End-of-event summaries
- Lost property reports
- Area or zone operational overviews
- Any report section requiring quick category totals