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Tagging Individual Users

Use tagging to clearly assign responsibility to an individual.

You can now tag individual users on Issues, Checklists, and Notes to send direct notifications in addition to standard notification groups. This feature allows you to ask questions, assign tasks, or send messages to a specific person and clarify ownership of a record.

How to Tag a User

You can tag users during Issue creation or update, Note creation or edit, and within Quick Update on the main log page.

  1. In any text box, type @ to bring up a list of users.

  2. Continue typing the user’s name to narrow the list.

  3. Select the correct user from the list.

  4. You can tag one or multiple users on a single record.

Tagged users receive notifications through their notification bell or via a push notification if using the mobile app.

Tip
Use tagging to clearly assign responsibility or request input from specific team members without sending a general group alert.